As of November 2025, every ring we resize gets a ring resizing record that you can take with you and keep with any other documentation you have for your ring.
The purpose of this record is a bit like a service record for a car. Its documentation about what has been done to a ring, when it was done, how it was done, who did it, and what materials were used. It also alerts them to any previously identified issues with the ring, such as worn settings.
This is not only useful for your peace of mind but also for anyone who is working on the ring in future.
For instance, if a ring has already been stretched up 2 sizes, it's not a good idea to try and stretch it up 2 more, so a jeweller should consider other methods of resizing.
It is also helpful for a jeweller to know where any existing joins are in a ring and what type of solder was used.
Ring resizing record categories
Date - the date on which the resizing took place.
By - the initials of the person who resized the ring.
Serial - the serial number of your resizing record, which is the same as your order number and is kept in our database.
Metal - The metal that your ring is made out of.
Method - The method by which your ring was sized and joined.
Solder - The type of solder that was used to join your ring (if your ring was soldered).
From - the starting size of your ring.
To -The size we resized your ring to.
Hallmarked - Does or did the ring have a hallmark?
Originally plated - Was the ring plated before sizing?
Replated after sizing
Gold - The ring was gold-plated after sizing.
Rhodium - The ring was rhodium plated after sizing.
Discaimlers
None - there is nothing we made you aware of that would cause us difficulty before resizing.
Worn settings - we have identified settings that have worn down and made you aware before sizing that we cannot guarantee the security of the stones during and after resizing.
Misshapen - It might be difficult to reshape your ring to a round shape after resizing. This is common in signet rings that need to go down more than 3 or 4 sizes.
Visible join - The join we create may remain visible after resizing. This often happens with thinner rings.
Join - Diagram indicating whether there are any joins in the ring after soldering.
