Shipping & Delivery
At Edward Fleming Jewellery, we provide secure, fully insured delivery for every order. All shipments are tracked and handled with the highest level of care to ensure your jewellery reaches you safely.
Free Same Day Courier Delivery London
For clients within London, we offer a complimentary Same Day Courier Service. This bespoke, hand-carry service delivers your acquisition directly to your door within hours of purchase.
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Availability: Monday to Friday, subject to courier availability.
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Security: Your piece is hand-delivered by a dedicated professional courier.
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Requirement: An adult signature is strictly required upon receipt. Please arrange your slot by 12:00 PM.
UK Delivery
Orders outside of our London courier zone are dispatched via Royal Mail Special Delivery Guaranteed by 1pm. This is the standard for high-value domestic shipping, providing secure transit and full insurance.
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Cost: Complimentary for all UK orders.
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Speed: Guaranteed delivery by 1:00 PM the next working day.
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Protection: Fully insured up to the replacement value of your piece.
For further details, visit Royal Mail Special Delivery.
EU and Europe
Our preferred carrier for European deliveries is DHL Express. We utilize their specialized high-value protocols to ensure your jewellery is prioritized and monitored through their global network.
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Service: Time-definite, door-to-door delivery.
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Transit Time: Typically 1–3 working days to major European cities.
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Indicative Rates: Shipping and insurance typically range from £45 to £210.
View their international services at DHL Express.
Canada and US
For deliveries across North America, we exclusively use FedEx International Priority. Through the FedEx Declared Value Advantage program, we provide the elevated insurance limits required for the Edward Fleming Jewellery collection.
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Speed: Rapid, secure transit, typically arriving within 1–3 business days.
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Indicative Rates: Shipping and insurance typically range from £60 to £285.
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Customs: FedEx manages the customs clearance process to ensure a seamless arrival.
View more information at FedEx International Priority.
Australia and New Zealand
We utilize FedEx or DHL Express for all shipments to Australia and New Zealand. Both carriers offer an impeccable reputation for the secure transit of luxury goods.
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Tracking: Comprehensive, real-time "door-to-door" tracking.
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Transit Time: Generally 4–7 working days.
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Indicative Rates: Shipping and insurance typically range from £70 to £345.
Asia
For deliveries to Asia (including Hong Kong, Singapore, and Japan), we partner with Brink’s Global Services. As specialists in high-value logistics, Brink’s provides a "vault-to-door" service specifically for fine jewellery.
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Specialist Logistics: Your piece moves through a fortified, high-security network.
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Full Liability: Brink’s assumes total liability for your shipment from departure to arrival.
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Indicative Rates: Due to the specialized nature of this secure transit, rates typically range from £150 to £500+.
Learn about their security at Brink’s Global Services.
Important Information for International Clients
Insurance As our pieces are priced between £1,000 and £10,000, each shipment includes a tailored insurance premium (typically 1%–2% of the item's value). This ensures your purchase is protected for its full replacement value during transit.
Duties and Customs Indicative rates cover shipping and insurance only. The recipient is responsible for any local VAT, import duties, or taxes required by the destination country.
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EU: VAT and duties apply post-Brexit.
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USA: Items exceeding $2,500 may require formal customs entry.
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Australia: Orders over AUD $1,000 are subject to GST and processing fees.
Final shipping costs are calculated at checkout to reflect the precise value and destination of your piece.